Jobs

About Us

The Customer Service Centre (CSC) provides centralised contact for customer enquiries across a wide range of council services via phone, email, social media, and face-to-face. Our vision is to provide excellence in customer experience to the residents and visitors of Oxfordshire.

About the Role

As the Blue Badge Assessor in the contact centre, you will work closely with the Blue Badge Team to support disabled residents in their Blue Badge application.The role requires you to facilitate face to face clinics across Oxfordshire to assess Blue Badge applicants’ mobility against the Department for Transport Blue Badge criteria.You will also lead on internal Blue Badge workshops where you will support and develop the wider Blue Badge Team on their understanding and decision making. This role is fast-paced, dynamic, but very rewarding.

About you

Are you a Physiotherapist or Occupational Therapist? Can you effectively facilitate face to face clinics for disabled people? Have you got experience of working in the community and within a large team?Do youchallenge the status quo, find innovative solutions to challenges and have a passion for providing excellence in customer experience? If this is you, or who you aspire to be, then we want to hear from you!

Rewards and benefits

• Culture of flexible working
• Technology tosupport agile working where role permits
• Up to 33 day’s holiday p.a. plus bank holidays
• Option to ‘buy’ additional holiday
• Employee Assistance Programme including access to health and wellbeingsupport
• Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9%
• Enhanced family friendly policies
• Local and national discounts for shopping and travel
• Great learning and development opportunities tosupport your ongoing development

Ourcommitment to:
Equality, Diversity and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peersupport, education and safe spaces for all.

Ourcommitment to:
Guaranteed Interview Schemes

As a DisabilityConfident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job.We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships.We are alsocommitted to helping andsupporting those transitioning from HM ArmedForces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Ourcommitment to:
Safeguarding

Oxfordshire County Council arecommitted to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers toshare thiscommitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Ourcommitment to:
Flexible Working

We are open to discussions about flexible working, which can include flexi-time, part time working, jobsharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

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If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk

To apply please click the Apply Now link below.