Clicky

Advertisement

Jobs

Business Support Team Leader

More Information
Salary
Grade 6 SCP 12 £28,598 - SCP 18 £31,537
Expires
21/06/2026
Location
Wakefield, West Yorkshire
Job Type
Full Time

Are you passionate about making a difference to our citizens and the district that they reside in? Then, we have an exciting opportunity for you to join our team.

About the Role:

  • An exciting opportunity has arisen for a Safeguarding Business Support Team Leader within the Children & Young People’s Directorate. This is a varied and fast-paced role where no two days are the same. You will lead a team of Business Support staff, ensuring the delivery of a high-quality, confidential, and responsive administrative service that supports safeguarding functions across the Council.

Key Responsibilities:

  • Provide day-to-day line management and supervision of Business Support staff
  • Ensure a reliable, efficient, and confidential business support service is delivered
  • Manage workloads and priorities to meet service demands
  • Support the recruitment, training, and development of staff
  • Work closely with Business Support Managers to improve systems and processes
  • Respond to urgent requests and changing service needs effectively
  • Liaise with internal departments and stakeholders across the Council
  • Accurately record and produce minutes for meetings within tight deadlines

Essential requirements:

  • To lead, motivate, and develop a team to achieve high performance
  • To work both independently and collaboratively with colleagues and managers
  • To demonstrate excellent organisational and time management skills
  • To communicate effectively with a wide range of stakeholders
  • To remain calm, flexible, and responsive under pressure
  • To maintain a high level of accuracy and attention to detail
  • To provide excellent customer care at all times

What can I expect?

  • A competitive salary
  • Generous holiday entitlement with the option to buy up to 10 extra days of annual leave
  • Hybrid working (subject to role suitability)
  • Access to high-quality training programs to advance your career to the next level.
  • We are committed to supporting the wellbeing of our staff. We recognise that resilient teams need good work life balance as well as supportive leadership.
  • Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard).
  • Local Government Pension Scheme (LGPS) and a Shared Cost Additional Voluntary Contributions (AVC) scheme providing a tax efficient way to increase our pension.
  • Great range of benefits including an Employee Assistant Programme, discounted membership to our excellent leisure facilities with free 12 weeks exercise program, discounts for a range of retail, entertainment, health and leisure providers, a cycle to work scheme, and many more

Want to know more?

If you would like to know more about the role, the recruitment process or working for Wakefield Council, feel free to contact.

Name: Susie NashShaun McDonald

Tel: 07917628488/07900759875

E-mail: susienash@wakefield.gov.ukshaunmcdonald@wakefield.gov.uk

Company: Wakefield Council

Salary: Grade 6 SCP 12 £28,598 - SCP 18 £31,537

Location: Wakefield, West Yorkshire

Sector: Corporate Services

Sector: Administration

Sector: Communications

Job Role: Team Leader

Get more information about
Business Support Team Leader
This role expires 21/06/2026.
More Information
Help us break the news – share your information, opinion or analysis
Back to top