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Royal Borough of Greenwich
Greenwich, London (Greater)
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Housing Inclusion Officer

The Role

We have an excitement opportunity within our Housing Inclusion Service for people looking to further their career in homelessness.

The Royal Borough of Greenwich has high levels of housing need, and our Service aims to prevent homelessness wherever possible and to enable people to access different housing options. Our Housing Inclusion Officers manage their own caseloads and are responsible for meeting set targets for homelessness prevention by providing high quality housing advice and support through casework with applicants and effective working relationship with partners.

The Requirements

You must be an excellent communicator both written and oral, with good IT and negotiation skills. You will be expected to demonstrate knowledge of social housing legislation, and ability to deliver the duties required by the Homelessness Reduction Act 2017. You will also have a strong customer care focus and casework management skills including the ability to identify and deal sensitively with contentious issues for a vulnerable client group with support needs. We are seeking conscientious and resilient people, who have a commitment to homelessness and want to help us deliver excellent services.

We would like you to take on this exciting challenge and join our team.

For an informal discussion about this opportunity, please contact Anneta Corbin;     0208 921 2684  

If you require any assistance in viewing or accessing this opportunity, please contact or call 020-8921-8977 

Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

Advert Close: All vacancies close at midnight unless otherwise stated

How Applications are Scored: Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application. If you have a disability and are unable to meet some of the job requirements specifically because of your disability, please address this in your application. If you meet all the other criteria, you will be shortlisted and we will explore jointly with you if there are ways in which the job can be changed to enable you to meet the requirements.

DBS: This role requires a Basic DBS.

Interview Arrangements: During this time, our priority for all of our recruitment activity is to make sure our applicants, hiring departments and new starters are informed, safe and supported. Careful and thorough consideration will be given to interview arrangements and for any essential in-person recruitment, we will ensure this is held in a suitable, secure setting with additional arrangements to ensure any current safety requirements are fully adhered to.

Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this ‘Salary Calculator to help you calculate a pro rata salary.