Information Advice & Guidance Support Officer

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Grade 6 (£30,825 to £34,834)
Sheffield, South Yorkshire
Job Type
Full Time

These projects are part funded by the UK Shared Prosperity Fund (UKSPF). These employment support projects will include contracts to support targeted groups, individuals with specialist health requirements and economically inactive/socially excluded individuals.

We are looking to recruit an Information, Advice & Guidance (IAG) Support Officer to join the Opportunity Sheffield team (SCC’s Employment and Skills service) and carry out an IAG function for the service. This role will report directly to the Strategic Support Co-ordinator and will focus primarily on supporting unemployed and economically inactive residents to engage with the Service’s into work programme, Sector Routeways.

We are looking for an enthusiastic, flexible, innovative, and forward-thinking member of staff who is experienced in working in a fast paced environment and can support the delivery of a part UKSPF-funded programme of employment, economic inclusion, and skills.

The individual will be expected to have knowledge, understanding and experience of providing Information, Advice & Guidance in a career or ‘into employment’ related role, to include:

  • Delivering professional IAG for participants accessing Sector Routeways and other employment projects
  • Working with internal and external partners to support the delivery of high quality IAG
  • Connecting any potential particpants accessing the service with opportunities that will enhance their own progression pathway and next steps towards meaningful and sustained employment
  • Being a positive advocate for the service, programme offer and marketing of impartial opportunities for participants
  • Supporting learners in progressing to employment initiatives within the service and/or further learning
  • Having a solid understanding of the programme and to effectively support project delivery targets.
  • Supporting the continuous improvement of employment projects
  • Effectively & efficiently planning and organising own workload
  • Alongside the Strategic Support Co-ordinator, seek innovative ways to support or respond to the local employment demands
  • Identifying and highlighting potential risks and opportunities to programme managers

The closing date for applications is Wednesday 19th June 2024 with interviews to take place week commencing 1st July 2024 and intended start date as soon as possible after appointment.

 If you have any questions, please contact Fiona Fletcher: or 07747 261734

We are investing in our workforce and are promoting opportunities to our under-represented groups.  We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade. 

We are committed to safeguarding and promoting the welfare and safety of children and vulnerable adults and expect all staff to share this commitment.  All successful candidates will be required to complete an Enhanced Disclosure and Barring Service Check.

Supporting Documents for Information Advice & Guidance Support Officer

To apply please click the Apply Now link below.

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This role expires 19/06/2024.
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