Jobs

We have an excellent opportunity for an experienced Performance Manager to take a lead role in the central Performance and Business Intelligence Service.

Working closely with service leadership teams, you will help drive the further development and delivery of a modern performance and data intelligence framework for Adult Social Care which meets service, council, national and new regulatory requirements.

You will have a key role in understanding current and future demands across the council, the effectiveness of our services and the difference we are making to local people and the communities in which they live.

You will lead on performance services for Adult Social Care but may also be called upon to support services across the council and partnership, in line with developing service and organisational priorities.

Using evidential techniques, you will lead others to provide a high support and high challenge model to colleagues across the council. This will include creating and developing performance monitoring frameworks, associated tools and proactively seeking improvement solutions.

Where there are no existing monitoring systems, you will work with the service and other colleagues to establish new systems and solutions. You will also lead information gathering and data analysis tasks in response to adhoc requests, benchmarking activities and statutory returns.

About you:-

• You will have a proven track record in experience in successfully developing service performance management within a public sector environment, ideally in the focus service for the post
• Have experience in undertaking a project-based approach in the evaluation and redesign of service processes to improve services
• Ability to analyse and translate complex quantitative and qualitative evidence and present findings in a range of formats to varied audiences
• Have experience of successfully managing and leading others through organisational change and high demand
• Be an excellent communicator with effective negotiation skills and proven ability to translate technical specifications and guidelines to others in the completion of statutory returns, analysis requests and written service self-assessment processes.

To support your application, full details and interview shortlisting criteria are provided within the Job Profile.

We offer a comprehensive reward package which includes flexible and hybrid working patterns and a generous holiday entitlement.

Want to learn more about this role?

Please contact Deborah Johnson, Corporate Performance and Business Intelligence Service Manager via email at deborah.johnson@rotherham.gov.uk  to arrange a call back.

To apply please click the Apply Now link below.