Jobs

An exciting opportunity has arisen within the Temporary Accommodation service in the role of Placement and Temporary Accommodation Officer.

The role is a full-time, 37 hours per week and will require the post holder to work to work from Riverside House, our office at Hellaby and, will require visits throughout the Borough as required.

Working within the Housing Options Service, the Placement and Temporary Accommodation officers will work closely with the Homelessness and Temporary Accommodation teams to organise all homeless household placements into temporary accommodation.

The role involves the operational responsibility for the scheduling and organising of all homeless household placements into and out of temporary accommodation.

The post holder will have responsibility for ensuring all sign ups into temporary accommodation are planned efficiently and are thorough. The post holder will also consider customer support needs, tailoring the approach to ensure customers understand their placement and the responsibilities of being provided with temporary accommodation, helping to minimise any issues and make the experience a positive one for customers.

We are looking to recruit a highly motivated individual, with a positive attitude who works well with others and has a passion for delivering excellent customer service and has a proven track record for offering support and advice to our customers, ensuring excellent service is provided throughout the customer journey.

The role is a fantastic and rewarding opportunity with excellent development opportunities.

Shortlisting w/c 27th January 2025.

Interviews w/c 3rd February 2025.

For further information or an informal discussion, please contact Phil Hamilton on 07920 212260 or phillip.hamilton@rotherham.gov.uk

To apply please click the Apply Now link below.