Service Lead – Performance and Insight

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Grade 16, £70,072 per annum.
Job Type
Full Time

Wigan Council is an amazing place to get great things done. Winning Council of the Year 3 times across Public Sector Awards in the last 5 years. We have a culture that fosters positivity, courage, accountability, and kindness, rooted in asset-based ways of working, that make a difference for our residents.

Our Borough is made up of a collection of 14 brilliant towns making one great place to live, work and visit. Our residents are proud of the strong towns we have created together along with historic villages and a wealth of green spaces our borough has to offer.

We are at an incredibly exciting time here in Wigan as we embark on a bold New Era with our residents, communities and businesses. Progress with Unity is a new movement for change for the decade ahead built around our unique way of working with a commitment to two emerging missions:

  • Create fair opportunities for all children, families, residents and businesses by breaking down the barriers that create financial, health, education and environmental inequalities in our borough
  • Make all our towns and neighbourhoods flourish for those who live and work in them as a genuine partnership with our residents and businesses, who know our communities best, we will help each town and village in the borough to celebrate and maintain their identity whilst understanding and helping to achieve what is needed to thrive.

As part of our efforts to do this we have introduced a new role of Service Lead for Performance and Insight who can inspire and engage with others to contribute and influence the delivery of our missions. You will play a key role in the organisation to further embed a data driven approach and will value and the power of local intelligence to help shape future models of public services for our residents. The opportunities and ability to be innovative will not be understated - the role will be further shaped around your expertise; passion and the skill mix within the broader team.

We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home (My Place), the office (Our Place) or the community (Your Place). We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

Wigan Council prides itself on equality, inclusion and promoting diversity within the borough and aims to recruit a workforce that reflects our diverse communities. We invest in training and developing our staff, in a positive learning environment, and aim to be a consciously inclusive employer. We welcome applications from everybody in the community and would particularly encourage applicants from our underrepresented groups to apply. At Wigan, it is really important to us that applicants demonstrate our Team Wigan behaviours, and we do all we can to make sure that everyone feels like they belong. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.

To be appointable in this role you must be able to prove you have the right to work in the UK. If you are unsure, please visit the below link to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (

If you are interested we would love to hear from you. For more information about the role please contact Lewis Greenwood, Assistant Director Policy and Strategy via

The closing date for applications is 23:59, Sunday, 4 August 2024

Shortlisting will take place on 8 August 2024 with interviews due to be held on Friday, 16 August 2024.

This is a politically restricted role

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This role expires 16/08/2024.
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