Jobs

We are looking for someone who is confident, friendly and customer focused to join our busy Single Point of Access teams.  Our Single Point of Access teams across Westmorland and Furness deal with incoming calls and enquiries both over the phone and electronically from our customers and their representatives and professionals.  They are responsible for gathering information and starting the assessment process to support triage to get the best outcome for our customers, signposting where appropriate and identifying possible Safeguarding concerns. 

Who we are looking for

This is a crucial role in the Adult Social Care system and can be both challenging yet rewarding.  We work with a wide range of stakeholders, from the Adult Social Care wider teams to external professionals and organisations.  It is a busy team and requires the need to be skilled in ICT and be able to prioritise and complete accurate work to a high standard.

If you have any questions about the post and would like more information, please contact Julie Featham 07825 318390 julie.featham@westmorlandandfurness.gov.uk

What can we offer you!

• Excellent training and development offers.
• Flexible working opportunities.
• Opportunity to join the Local Government Pension Scheme.
• Boost your pension with Shared Cost Additional Voluntary Contributions (facilitated by AVC Wise).
• Various perks and discounts schemes, including money off your phone contract and local gyms.
• Competitive rates of pay.
• A 12-month digital trial (from 1 June 2024) of a new scheme that allows free workplace car parking for employees in all Westmorland and Furness Council owned car parks between Monday to Friday.

To apply please click the Apply Now link below.