Jobs

Sandwell Council Employees can apply for this as a Secondment Opportunity however you must obtain your line managers permission before submitting an application.

A Fixed term opportunity has arisen for a Social Care Co-ordinator within Enquiry team for 12 months. We are looking for a committed and values-driven Social Care Co-ordinator to join our Enquiry team. This role is key to delivering an enhanced customer experience that promotes wellbeing for local residents in their communities.

Key Responsibilities:

• Lead the day-to-day management of the team, ensuring high standards of practice, quality, and performance.
• Respond promptly to urgent enquiries, including safeguarding alerts.
• Carry out specific duties as directed by the line manager to support the team’s objectives.
• Work collaboratively with the Team Manager to ensure smooth daily operations.
• Promote effective partnership working and service integration.
• Provide supervision and support to team members.

Qualifications

NVQ Level 3 qualification or equivalent.

Our Values and Behaviours:

At Sandwell, our culture is shaped by five core values that guide how we work and serve our communities:

Ambitious – We strive for excellence and continuous improvement in everything we do.

Accountable – We take ownership and deliver on our commitments with integrity.

One Team – We work together with a shared purpose to achieve great results.

Customer Focused – We care about delivering the best possible public service.

Inclusive – We treat everyone with respect and celebrate diversity as a strength. We are proud of our values Trust, Unity, and Progress which underpin our commitment to Sandwell’s Vision 2030 and help us build a better future for all.

Service Hours:

Monday to Thursday: 9:00am – 5:30pm Friday: 9:00am – 5:00pm

Interested?

Before applying, please ensure you have obtained consent from your manager.

To discuss this opportunity further, contact:
📧 Victoria Croke – Victoria_croke@sandwell.gov.uk

To apply please click the Apply Now link below.