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Operational Supervisor

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Salary
£32,597 - £36,363 p.a. Grade 8
Expires
25/01/2026
Location
Durham
Job Type
Full Time

Adult Care

Hawthorn House

Operational Supervisor
37 hours Permanent post

Grade 8

VACANCY NO: AHS/26/002

Hawthorn House is a Care Quality Commission (CQC) rated Outstanding Service providing respite / short break care and is looking to recruit an Operational Supervisor for an exciting new development within the scheme.

The new development compromises two specialist ‘step-up / step-down’ flats for young people (16+) and adults with complex learning disabilities and/or autism spectrum diagnosis who present with behaviours that challenge.

WHAT IS INVOLVED? 
The postholder will assist with the co-ordination; day-to-day running and development of the new specialist scheme offering management support; supervision and work alongside the staff team, ensuring that service users receive the highest standard of care and support and specialist interventions using the Positive Behaviour Support model of intervention.

The role will involve liaising and working collaboratively with referring Care Co-ordinators and other professionals and developing support and risk plans to meet the specialist needs of the service users.

The role is Monday to Friday and there is an excellent support system in place from the management team and great opportunities for training and continuous professional development. The successful applicant will receive a full induction and receive regular supervisions and observations.

WHAT WILL I NEED?
Applicants should have significant experience and skills working with people with a learning disability / complex needs or behaviours that challenge together with supervisory / management experience.
 
Qualifications: NVQ / Health & Social Care Level 3 in Social Care and/or Management or
Relevant Degree / Nursing qualification or equivalent or
Social Work qualification or equivalent

Sounds interesting? Do you want to be part of this exciting new development and a CQC Outstanding Service?

Please contact:
Susan Smith, Registered Manager, Hawthorn House 03000 26650 email susan.smith3@durham.gov.uk

The successful applicant for this post will be required to apply for a Disclosure and Barring Service Enhanced Disclosure.

INTERVIEWS
Interviews will be held week commencing 16/02/26
 
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
 
OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website 
Rewards and benefits are subject to individual terms and conditions.
 
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.
 
 
HOW TO APPLY 
We welcome applications from disabled people and those who are or consider themselves to be neurodivergent
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website 
 
If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentAHS@durham.gov.uk
 
All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.

To apply please click the Apply Now link below.

Apply for Operational Supervisor
This role expires 25/01/2026.
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