Jobs

We have an exciting opportunity for an Administration Assistant to join our dedicated team within Business Services, supporting Adult Care across the county.
The role is temporary until 31st March 2026 and will provide support to the county-wide Occupational Therapy and Sensory Support Service.
Our Adult Care teams ensure that the social care needs of people are fully assessed under the Care Act and that the services are delivered, monitored and reviewed in accordance of agreed care plans.

WHAT IS INVOLVED?
 
The administration team enjoy a hybrid working model which means you can work from your office base and your home address.

Listed below are some of the responsibilities this role will be primarily responsible for:

• Process mail, answer and deal with telephone/personal enquiries and correspondence on behalf of the Operations Managers.
• Maintain diaries and schedule appointments.
• Manage efficient information storage and retrieval systems, both manual and computerised.
• Research, prepare and supply information as required including statistics, tracking information and producing reports.
• Co-ordinate meetings including arranging venues, sending invitations, organising agendas, taking notes and following up associated action points.
• Provide administrative support to grievance and disciplinary investigations.
• Prepare complex documents using a variety of formats including Microsoft Word, Excel and Powerpoint.
• Provide telephone answering and message taking support to the wider team. 

We encourage you to contact Sarah Bullerwell via email at Sarah.Bullerwell@durham.gov.uk to arrange an informal discussion about the role.  

WHAT WILL I NEED? 
You will need BTEC National in public admin or NVQ Level 3 Business (or equivalent).
 
Please refer to the attached person specification for the full criteria. 
 
REWARDS AND BENEFITS
 
We offer generous rewards and benefits that are designed to help you perform at your best:

• Competitive salaries and 27 days holiday per year rising to 32 days after five years continuous local government service.
• Option to purchase up to 10 additional days annual leave per year.
• Excellent work/life balance through schemes including job sharing, compressed hours and flexi-time (allowing up to 13 flexi days per year).
• Hybrid working (home and office working).
• Excellent contributory career average Local Government Pension Scheme (LGPS). Plus, top up options - Salary Sacrifice Shared Cost AVC scheme and standard AVC scheme for members of the LGPS.
• Wellbeing Portal and access to an Employee Assist Scheme.
• Wide range of learning and development opportunities including professional qualifications, coaching and mentoring.
• Employee Benefits Portal and Lifestyle Savings Scheme (discounts across a host of major retailers).
• Discounted DCC gym membership.
• Staff networks run by staff for our staff, including Race Equality and Diversity, Disability, LGBT+, Armed Forces, Carers, Menopause.
• Trade Union membership.
• A range of other salary sacrifice schemes such as car leasing. 

Rewards and benefits are subject to individual terms and conditions.

To apply please click the Apply Now link below.