Jobs

A vacancy has arisen within Business Services for a full time permanent Business Support Officer to play an active part as a team member in providing business support to users of our service.

WHAT IS INVOLVED

You will be responsible for managing and dealing with incoming MP Correspondence including liaison with MP caseworkers where necessary and officers within the Services.

You will also be responsible for preparing and finalising draft responses for approval to ensure deadlines are met and assist in implementing new technologies that will enable continuous improvement of service delivery.

We encourage you to contact Vicky Richardson via email at victoria.richardson@durham.gov.uk for an informal discussion about this role.

WHAT WILL I NEED?

You should have NVQ Level 3 or equivalent in Business Administration or relevant subject area.

Please use the ‘Person Specification’ section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge. Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed.

In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Any information provided on CVs will not be considered for short-listing purposes.

INTERVIEWS

It is anticipated that interviews will be held on week commencing 19th January 2025.

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
 

OUR OFFER TO YOU

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.

Rewards and benefits are subject to individual terms and conditions.
 

EQUALITY, DIVERSITY, AND INCLUSION
 
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.
 
 
HOW TO APPLY 
 
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website. 

We welcome applications from disabled people and those who are or consider themselves to be neurodivergent.
 
If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentResources@durham.gov.uk
 
All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.
 

To apply please click the Apply Now link below.