Jobs

We are looking to appoint a temporary Care Facilitator to be responsible for negotiating and arranging appropriate packages of care for individual service users, as specified by Social Workers, Care Coordinators and Trusted Assessors. You will be a member of the Care Facilitator and Direct Payments Team within Adults and Health Services.

This post is temporary until 31 March 2027.
 
WHAT IS INVOLVED?
You will work closely with Social Workers, Care Coordinators, Trusted Assessors, care providers and other stakeholders to secure appropriate care and support services for adults across County Durham. The role involves coordinating care packages, managing individual procurement exercises, maintaining accurate records and systems, monitoring provider capacity and contributing to the effective delivery and ongoing development of the service. As part of a busy team, you will need excellent organisational, communication and negotiation skills, with the ability to manage competing priorities and build effective working relationships.

We encourage you to contact Jackie Elliot (Principal Care Facilitator) via email at jackie.elliot@durham.gov.uk to arrange an informal discussion about the role.  
 
WHAT WILL I NEED?
Required Qualifications:

• 5 GCSEs including English Language (9-4/A-C grades) or equivalent relevant qualification.
• NVQ/Apprenticeship level 2 in Health and Social Care, or equivalent qualification 
• Excellent ICT skills

Please refer to the attached Person Specification for the full criteria. 
 
INTERVIEWS
Interviews will be held on 23rd and 24th September 2026.
 
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
 
OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website 

Rewards and benefits are subject to individual terms and conditions.
 
EQUALITY, DIVERSITY, AND INCLUSION 
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.
 
HOW TO APPLY 
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.

Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.
 
If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentAHS@durham.gov.uk
 
All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.

 
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Company: Durham County Council

Salary: Grade 6 - £29,071 - £32,046

Location: Spennymoor, Durham

Sector: Health and Social Care

Sector: Social Care

Job Role: Support Worker