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Make a Real Difference Every Day!

Are you passionate about empowering vulnerable adults and helping them lead independent, safe, and dignified lives? If so, this is the opportunity you’ve been waiting for! Join us and be part of a team that truly values your contribution to transforming lives in our community. At Sandwell Council, our work is shaped by our One Team values — being customer focused, inclusive, ambitious and accountable, working together to achieve great results for our residents.

This is a senior leadership opportunity for an experienced CQC Registered Manager to lead a high‑profile Short‑Term Assessment and Reablement service that supports people to live independently, recover safely at home, and avoid unnecessary hospital admission.

You will be trusted to lead with integrity, courage and professionalism — making decisions that balance compassion with accountability, and ambition with realism — while setting the tone for how the Council delivers reablement services across the borough.

About the Role

STAR is Sandwell MBC’s in‑house Short‑Term Assessment and Reablement service, operating at the heart of the Discharge to Assess system and supporting adults in their own homes at critical points in their lives.

This is a CQC‑regulated service, and you will act as the Registered Manager, with accountability for quality, safety, standards and performance.

In line with Sandwell’s ambitious improvement journey, you will act as the operational and professional lead for reablement, ensuring services are outcome‑focused, inclusive and continuously improving, while remaining financially and operationally accountable.

What You’ll Do

You will lead a large, diverse workforce including Deputy Managers, Reablement Supervisors, Trusted Assessors, Schedulers, Senior Home Support Assistants and Home Support Assistants, creating a culture where people feel valued, supported and empowered to do their best work — reflecting Sandwell’s One Team approach.

Your key responsibilities will include:

• Acting as CQC Registered Manager, ensuring full compliance with regulatory, safeguarding and legislative requirements
• Providing visible, approachable leadership across a 7‑day operational service
• Leading service performance, quality assurance and continuous improvement
• Managing a substantial devolved budget and resources, ensuring value for money and sustainability
• Driving the strategic and operational delivery of reablement and prevention, improving outcomes for residents
• Leading and developing staff through supervision, appraisal, coaching and change management
• Working collaboratively with health colleagues, partners and internal teams to strengthen integrated working and system flow
• Responding professionally to complaints, Member and MP enquiries, and service escalation

About You

You are a confident, experienced leader who role‑models Sandwell’s values in practice, with the credibility to lead a regulated service in a complex system environment.

You will bring:

• A professional qualification at degree level and/or NVQ Level 4 (or equivalent)
• Significant post‑qualification experience in adult social care, ideally within reablement, intermediate care or community services
• Current or previous experience as a CQC Registered Manager
• Strong experience of performance management, workforce leadership and service improvement
• Proven ability to manage budgets, resources and competing priorities
• A collaborative, inclusive leadership style combined with the confidence to challenge and drive improvement
• A clear commitment to equality, diversity and inclusion, and to delivering respectful, dignified services

An enhanced barring adults DBS check will be required for this role.

Why Work With Us?

Working at Sandwell means being part of an organisation that is ambitious for its residents and its workforce, committed to learning, improvement and collective responsibility.

We offer:

• Access to an award‑winning employee benefits scheme, including retail, gym and leisure discounts
• A strong focus on health, wellbeing and work‑life balance
• Opportunities for professional development and leadership growth
• Generous annual leave
• Salary sacrifice schemes for cars and bikes
• Membership of the Local Government Pension Scheme
• Confidential counselling and wellbeing support

For more information, please contact Charlotte Leadbeater-Chase at charlotte_leadbeater@sandwell.gov.uk

To apply please click the Apply Now link below.